Privacy Policy

This policy applies to information handled through this website and related business communications. Dongguan Tianyi Jewelry Co., Ltd. is responsible for the information it receives for its own business purposes.

When an inquiry workflow is enabled, we may receive information that you choose to provide for a project review.

• Business contact details, company or brand information and country or region.
• Product ideas, reference images, drawings, dimensions, materials, finishes, quantities and target timing.
• Branding, packaging, quality, testing and delivery requirements included in your brief.
• Basic technical records such as request time, browser information, IP address and security logs generated by hosting infrastructure.

We use relevant information to review inquiries, discuss feasibility, prepare quotations, coordinate sampling and production, provide support, protect the website and maintain business records.

We do not use submitted project information to create public customer claims, case studies or marketing materials without permission.

Depending on the circumstances and applicable law, information may be handled to respond to your request, take steps toward a business agreement, operate and secure our business, comply with legal duties, or on the basis of consent where consent is required.

We may use service providers for hosting, security, email delivery and private file storage when those services are enabled. Providers may process information only for the relevant service and under appropriate controls.

Because we work with overseas buyers, business information may be handled across borders. We do not sell personal information.

We retain information only for as long as reasonably needed for the inquiry, project, business records, dispute prevention and applicable legal obligations, then delete or anonymize it when appropriate.

We use proportionate administrative and technical safeguards, but no internet transmission or storage method can be guaranteed completely secure.

Subject to applicable law, you may ask to access, correct or delete personal information, object to or restrict certain handling, withdraw consent, or request a portable copy. Some information may need to be retained where a legal or contractual reason applies.

This B2B website is not directed to children. Links to third-party websites or communication services are governed by those providers’ own terms and privacy practices.

We may update this policy when the website, inquiry workflow or legal requirements change. The current date will be shown at the top of this page.

For a privacy request, use the Contact page and clearly identify the information or project concerned.